We're here to help.
If you don't find the answer you're looking for, reach out to us at inquiries@eu2be.com.

When can I expect a response to my inquiry?
Our hours of operation are Monday–Friday, 9am–6pm EST. We'll do our best to provide a response to inquiries, typically within 1–2 business days.

When will I receive my order?
Please contact us at customerservice@eu2be.com with questions and concerns regarding your order or review our Ordering page for information on payment, shipping, and returns

Can these products be used on sensitive skin?
eu2be formulas are dermatologist-tested and hypoallergenic. Containing no well-known irritants or skin sensitizers, they were made with sensitive skin and mature skin in mind. We understand the underlying factors that result in sensitivity and developed our products to combat the most common causes. Consult a dermatologist or medical professional for more information. Please click here to read more about eu2be and skincare concerns.

How strong is the fragrance?
The signature eu2be scent is unisex and extremely subtle with warm notes of sandalwood, cedarwood, and oud, evoking a natural and earthy sensory experience. 

What is eu2be's connection to the arts?
We are ever-inspired by the arts, and our philanthropy is focused on elevating and supporting human creativity. We often invite artists, creatives, and other artful brands to work with us. If you’re interested in collaborating, email us at inquiries@eu2be.com to learn more. 

Is eu2be packaging environmentally friendly?
We take our role as stakeholders of planet earth seriously. That’s why we package our beloved products in aluminum, an evergreen and sustainable material that is infinitely recyclable.